Privacy Notice
- Details
- Written by david
- Category: Company Policies
Privacy Notice
Cargo-global.com respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used.
Cargo-global's Privacy Policy
Thank you for accessing the website, mobile applications, devices and other software (collectively, the "Site") of Cargo-global.com (all references to “us” and “our" refer to Cargo-global.com). We respect your privacy and want you to know about the Privacy Policy policies we have in place to protect your personal information. This Private Policy also applies through our services and products via mobile devices, either through mobile applications or mobile-optimized websites.
This Privacy Policy explains:
How we collect, use, and (under certain conditions) disclose your personal information.
The steps we’ve taken to secure your personal information.
Your options regarding the collection, use, and disclosure of your personal information.
This Privacy NoticePolicy applies only to this website and does not necessarily apply to personal information we collect from you offline. Please see the section on Offline Collection, Use & Disclosure of Information details.Site. We are not responsible for the content or privacy practices on any website other than Cargo-global.comthis Site, to which this Site links or that links to this Site.
By visiting our Site, you accept the practices described in this Notice.
How does Cargo-global.com collect information about me?
How does Cargo-global.com use my personal information?
How are cookies and other technologies used to collect information?
Does Cargo-global.com ever give out my personal information?
How does Cargo-global.com secure information collected about me?
What choices do I have about Cargo-global.com’s collection of my information?
Visitors from the European Union?
Are children allowed to use Cargo-global.com?
Where can I find updates to this policy?
How does Cargo-global.com collect information about me?
We collect information from Site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use your personal information to:
* Register you with our Site and provide you with our services
* Record and quickly bring up information you’ve given previously
* Help you quickly find information, products, and services
* Diagnose and improve Site content to provide you with customer service
* provide you with our new information, products, and services
Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may ask for your country of residence and/or your organization's country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our Site.
Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by Cargo-global.com is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.
Phone Number: Several locations on the Site allow you to enter your phone number for purposes including but not limited to: SMS verification, registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our SMS newsletter.
Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
Product Reviews: We ask for an email address and location along with the submission of all product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.
How does Cargo-global.com use my personal information?
Internal Use: We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach, and market our services and products.
Communication with You: We will use your personal information to communicate with you about your orders and our Site. All customers must provide an email address to allow communication with Cargo-global.com regarding orders placed. We may send you a confirmation email or a SMS verification after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address or phone number to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter, SMS newsletter and special offers. You can unsubscribe or opt out of future emails at any time (see the section of “What choices doe I have about Cargo-global.com’s collection of my information?” below for more details).
How are cookies and other technologies used to collect information?
Cookies are small pieces of information that your Internet browser stores as text files on your computer's hard drive. Most browsers accept cookies by default, but setting your browser to reject cookies or remove them from your hard drive will prevent you from using parts of this Site. For instance, if you block or otherwise reject our cookies, you will not be able to add products to your shopping cart, proceed to checkout or use any of our services that require you to sign in. The Site uses cookies to:
* speed up navigation
* track site usage
* recognize users and user access privileges and preference
* enable and track selection and purchase products on this Site, and record your browsing activity and purchases
* conduct research and diagnostics to improve our content, products and services
* Improve Site security
On this Site and some unaffiliated sites, we display interest-based advertising using information you make available to us when you interact with our Site, content or services. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to your based on information from activities such as purchasing on the Site, visiting sites that contain our content or ads, interacting with our tools or using our payment services.
Like other online ad networks, we use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies, which enable us to learn about what ads you see, what ads you click, and other actions you take on our Sites and other sites. This allows us to provide you with more useful and relevant ads.
We do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ads.
We do not provide any personal information to advertisers or to third party sites that display our interest-based ads. However, advertisers and other third-parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards (for example, users in a particular geographical area or users who bought or browsed for classical music). Also, some third-parties may provide us information about you (such as demographic information or sites where you have been shown ads) from offline and online sources that we may use to provide you more relevant and useful advertising.
Third party advertisers or advertising companies working on their behalf sometimes use technology to serve the advertisements that appear on our Site directly to your browser. They automatically receive your IP address when this happens. They may also use cookies to measure the effectiveness of their advertisements and to personalize advertising content. We do not have access to or control over cookies or other features that advertisers and third party sites may use, and the information practices of these advertisers and third party websites are not covered by our Privacy Notice. Please contact them directly for more information about their privacy practices.
Does Cargo-global.com ever give out my personal information?
We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:
Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service. Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption. (More on this below in the “How does Cargo-global.com secure information collected about me?” section.)
Legal requirement to disclose information: We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.
Merger and/or sale of assets: We do not normally sell, trade or rent personal information
to other companies in the course of our business. However, it is possible that we might acquire, merge with or be acquired by another company, or that we might dispose of some or all of our assets, in which case your personal information could be disclosed to another company, subject to the Privacy Notice in effect.
Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.
How does Cargo-global.com secure information collected about me?
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:
* Safeguarding all financial transactions done through this Site with Secure Sockets Layer ("SSL") encryption
* Granting only employees who are providing a specific service access to your personal information
* Working only with third-party service providers who we believe adequately secure all computer hardware.
While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline.
What choices do I have regarding Cargo-global.com’s collection of my information?
You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features on the Site.
You can choose to:
* Correct or update your personal information
* Stop receiving mail to your email address
* Stop receiving SMS messages to your phones
* Disable your account to prevent any future purchases through that account
* Block cookies on your computer to stop using featured service on the Site
To correct or update your personal information, log in to My Accounts and submit a request through the online Customer Service.
To unsubscribe from emails you receive from Cargo-global.com, follow the unsubscribe link at the bottom of the email and select the option appropriate for you. Alternatively, you may log into MY Accounts and select the option appropriate to you.
To unsubscribe SMS messages you receive from Cargo-global.com, log in to My Accounts and select the option appropriate for you.
To block the cookies on your computer the Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Because cookies allow you to take advantage of some essential service on the Site, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping cart or proceed to checkout, or use any of our services that require you to sign in.
If you are a visitor from the European Union, please refer to "Visitors from the European Union?" as follows for more information
Visitors from the European Union?
This section of the Privacy Policy applies only if you use our Site or services covered by this Privacy Policy from a country that is a Member State of the European Union, and supplements the information in this Privacy Policy.
Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your personal information, and to request access to, portability, rectification and erasure of your own personal information. Where the use of your information is based on consent, you can withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Requests should be submitted by contacting us through our Data Protection Officer at This email address is being protected from spambots. You need JavaScript enabled to view it..
Are children allowed to use Cargo-global.com?
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or are using the Site with the supervision of a parent or guardian.
If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the Site.
Where can I find updates to this policy?
To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Notice on this Site and encourage you to review this Privacy Notice from time to time. Please contact us with any questions about the Privacy Notice.
Return Policy
- Details
- Written by david
- Category: Company Policies
Return Policy
We aim to offer services that will benefit all our customers. We hope you are happy with every purchase you make. In certain circumstances, you may want to return some items. Please read our return policy below, we will do our best to assist you.
Returnable items
Items that can be returned/refunded or exchanged within the warranty* follow the criteria as below:
1. Faulty items damaged/broken, or soiled upon arrival.
2. Items received in the incorrect size/color.
*Warranty: 1 year for Faucets and Lights & Lighting Category (excluding Light Bulbs), 30 days for the rest of the items
Items that can be returned/refunded or exchanged within 7 days of receiving must follow the criteria as below:
1. Items have not met your expectation.
2. Items are unwashed, unworn, unused, with tags and unaltered.
Note: in this situation, we will not be responsible for the return shipping cost.
Return Conditions
For items with no quality issue, please ensure the returned items are unused and in the original packing. All return requests must be authorized by our customer service team before shipping to our returned address. Our team will not be able to process any returned items without a product return form.
Non-Returnable Items
We cannot accept returns in the following conditions:
1. Items outside the 30 days warranty time-frame.
2. Washed, worn, used, tag-removed or misused items.
3. Items under the following categories:
Before Making a Return Request
For any reason if you would like to cancel your order while order is under shipping process, you will need to wait until you receive the package in hand before making a return request. Because Cross-Border Shipping involves complicated procedures, domestic and international custom clearance, and local and international shipping carriers and agencies.
If you refuse to take delivery package from postman or do not pick up your delivery package from your local pick-up stores, our Customer Service will not be able to judge the situation of the package and therefore cannot handle your return requests.
Return address & refunds
Return address: You will need to send your returning products to our warehouse in China. Please always Contact Us prior to returning the items by submitting a ticket to obtain a Product Return Form with the related returns address. Please DON'T return your package to any address indicated on the shipping label of the package received, we cannot be held responsible if packages are returned to the wrong address.
Refunds: The refund will be issued to your Alibaba Account. The original shipping fee and insurance are non-refundable.
Note:
If you want to return the product, please confirm that you’ve received your package, by clicking "Order Received". Then submit a "Return or Exchange" Ticket. After you submit your ticket, our Customer Service will approve your return request according to our policy, warranty, product status and the proof you provided.
Trackable Packages Inquiry Period
Terms of Use
- Details
- Written by david
- Category: Company Policies
Terms of Use
Accessing, browsing, or otherwise using the site constitutes your agreement to all the terms and conditions in this agreement. Please read this agreement carefully before proceeding.
Use of Site:
You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, Cargo-global.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Cargo-global.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. Cargo-global.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and Cargo-global.com has no obligation to investigate the authorization or source of any such access or use of the Site.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Cargo-global.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.
This “site” is owned by Cargo-global Limited (“Cargo-global.com”) [Reg. No. 1141168] registered under HongKong SAR laws with registered address at Room 705-706, 7/F., China Insurance Group Building, No. 141 Des Voeux Road Central, Hong Kong.
Reviews and Comments
You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. Cargo-global.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify Cargo-global.com against any losses caused due to the use of the entries for any purposes.
In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant Cargo-global.com the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this site and that use of your reviews, comments, or other Content by Cargo-global.com will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Cargo-global.com or third parties as to the origin of any Submissions or Content. Cargo-global.com may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.
Copyright
Each item offered for sale on our website has an item description and/ or a reference link. You shall be responsible for confirming the information and content related to the item you wish to purchase through the information and/ or link provided before you submit any order. It is presumed that you have full knowledge and understanding of the details of the items you are purchasing upon submission of your order, as we shall not be liable for any after-sales issues resulting from misinterpretations of the related information and content on the website.
Without Cargo-global.com's express prior written consent, the use of data mining, robots, or similar data gathering and extraction tools on Cargo-global.com as well as the use of Cargo-global.com trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. If you happen to come across any of our content hosted on a third-party site, please do not hesitate to contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also reach us via phone at 010-56920099 9:30AM-6:30PM Beijing local time, or by mail at: Room F3-325, Tower A, Win Center，Building 6，Yard 33，Baiziwan Road，Chaoyang District，Beijing 100020, People’s Republic of China. The collection, arrangement, and assembly of all content on this site (the "Compilation") belong exclusively to Cargo-global.com. You may not use Cargo-global.com's Content or Compilation in any manner that disparages or discredits Cargo-global.com or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the "Software") is the property of Cargo-global.com and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by Cargo-global.com. Violators will be prosecuted to the full extent of the law.
Cargo-global.com recognizes and respects all copyrights and trademarks. As such, any usage of television, motion picture, music, film festival or other names or titles have no connection to Cargo-global.com and are the sole property of the copyright or trademark holders. The dresses posted by Supplier are inspired by celebrity style and are Supplier’s recreations of item’s worn by the celebrities on your favorite television shows and the red carpet, however they are not authorized, endorsed by, or connected to these shows in any way and are not meant as infringements of any registered trademarks or copyrights by Cargo-global.com.
Intellectual Property Infringement Policy
Information required
1. An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;
2. A description of the allegedly infringing work or material;
3. A description of where the allegedly infringing material is located on the site (product(s) URL);
4. Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address;
5. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law;
6. Identification of the intellectual property rights that you claim are infringed by the Website(e.g. "XYZ copyright", "ABC trademark, Reg. No. 123456, registered 1/1/04",etc); and
7. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.
Termination and Effect of Termination
Disclaimer and Limitation of Liability
Order Acceptance
Transfer of Title
EU Payments
Typographical Errors
Pricing in Different Currencies
Arbitration
Links
Remedies
No right or remedy of Cargo-global.com shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys' fees and expenses.
No instance of waiver by Cargo-global.com of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.
Force Majeure
a. fire, act of God, storm, explosion, earthquake, flood, tempest, accident or other natural disaster;
b. war or threat of war, sabotage, insurrection, civil disturbance or requisition;
c. acts, restrictions, regulations, bye laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority;
d. import or export regulations or embargoes;
e. strikes, lock outs or other industrial actions or trade disputes;
f. difficulties in obtaining raw materials, labour, fuel, parts or machinery faced by us or suppliers; or
g. telecommunication, transportation, power supply, or system disturbances or failures, or breakdown in machinery resulting in the impossibility of the use of any of the aforementioned.